as a dependent under your spouses’ plan), you may wish to complete a coordination of benefits claim prior to submitting your claim to the HSA. Claims to your HSA can only be submitted online. If you are covered under another plan (ie. Health Spending Account (HSA) Submit eligible claims to your Sun Life Health and Dental plans first, with any unpaid portion then being submitted to your Health Spending Account (HSA). Mail (see instructions below.) Flexible Spending Claims Online or Mobile App (see instructions below.)Ĥ. If the amount charged by the provider exceeds the reasonable and customary fee or benefit maximum for that benefit, you will be required to pay the difference.ģ. You will be asked for your policy number and member ID in order for the claim to be processed (you may present your drug card which has this information on it). Direct Billing Most dentists, some vision care providers and some paramedical providers are able to submit claims directly to Sun Life on behalf of their patients, with the reimbursement being paid directly to the provider. If the drug cost is higher than the amount eligible under your plan, you will be responsible to pay the balance to the pharmacy at the point of sale. The pharmacist will submit your claim directly to Sun Life on your behalf. Present your drug card to the pharmacist prior to filling a prescription anywhere within Canada. Pay-Direct Drug card If your plan includes a pay-direct drug card, this is the best way to submit claims for prescription drugs. There are various ways for you to submit a claim:ġ.
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